Online English exercises - Apologising in English

1. Use the words below to complete the conversation

promise

apology

emotional

mad

made

express

hurt

Jake: Hey Olivia, are you still at me?

Olivia: I couldn’t believe what you told me yesterday. It me feel insecure.

Jake: I’m truly sorry. I didn’t mean to you like that. I was upset and not thinking clearly when I said those things.

Olivia: I understand we were both , but it’s just hard to forget those words. It’s been bothering me a lot.

Jake: I can’t how sorry I am, and I want to make things right. I care about you, and I never want to see you hurt.

Olivia: What you said really hurt me, but your means a lot to me. Let’s put it behind us and move forward.

Jake: Thank you, my dear. I I won’t do it again.

1. apologise	a. To express someone’s loss.
2. sympathy	b. To say that you are sorry for something you have done.
3. empathy	c. The ability to understand and share the feelings of others by imagining oneself in their position.
4. regret	d. A feeling of pity or sorrow for someone else’s misfortune
5. condolence	e. To feel sad or disappointed about something you have done or failed to do
6. remorse	f. Deep regret or guilt for a wrong committed.
7. pardon	g. To forgive or excuse someone, often for a minor offence.
8. compassion	h. Sympathetic concern for the sufferings or misfortunes of others.
9. reconciliation	i. The act of restoring harmony or friendly relations between parties in conflict
10. consolation	j. Comfort received by someone after a loss or disappointment

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